Privacy Policy

Effective Jan 1, 2023: This privacy policy explains how HomePro Vacuum, LLC collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our company's website www.homeprovacuu.com & www.hproclean.com

We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.

Information Collection & Use

Our site's registration form requires users to provide contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during registration, while setting up an account, or at checkout. Personal information we collect directly from you may include first name, address, email address, and phone number.

Information collected from your device: Our website may use cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

SMS/Text

SMS Opt-In or phone numbers for the purpose of SMS are NOT being shared with third parties or affiliates. Any information collected from our customers information collected will NOT be shared or sold with third parties. All information collected will be kept on file saved and protected. HomePro does not engage in automated SMS messaging campaigns. HomePro does not use phone numbers collected through our "contact us" form or during order placement for SMS marketing campaigns. If you wish to receive SMS / Text messages from HomePro regarding queries you've submitted, or information regarding your placed order, you must Opt-In during form submission. Otherwise, you will not receive SMS / text messages from HomePro. You may opt-out of receiving messages from HomePro at any time by replying STOP or UNSUBSCRIBE from your device.

*In accordance with the CCPA, no data will be sold to or used by third parties.*

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing".

If you have any questions about the security at our web site, please send an e-mail to orders@hproclean.com.