Privacy Policy
Effective Jan 1, 2023: This privacy policy explains how HomePro Vacuum, LLC collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our company's website www.homeprovacuu.com & www.hproclean.com
We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.
Information Collection & Use
Our site's registration form requires users to provide contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.
Information collected directly from you: We may collect personal information directly from you, for example through a web form, during registration, while setting up an account, or at checkout. Personal information we collect directly from you may include first name, address, email address, and phone number.
Information collected from your device: Our website may use cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
SMS Terms and Conditions
SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
Upon consenting to receive text messages from HomePro Vacuum, you may receive communications related to your account and orders. Please note that standard messaging disclosures apply.
Message Frequency
Our SMS message frequency is estimated to be 0-1 text messages daily across all users.
Potential Fees for SMS Messaging
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.
Opt-In Method
Customers may opt-in for SMS messaging from HomePro Vacuum verbally during a call initiated through our website https://www.hproclean.com/. During the call, customers will be asked: "Do you agree to receive texts from HomePro Vacuum? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://www.hproclean.com/our-...." This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.
Opt-out
Customers can opt-out of SMS messaging from HomePro by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.
Standard Messaging Disclosures
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP
For assistance, text HELP or visit our website at https://www.hproclean.com/.
Visit https://www.hproclean.com/Our-... for privacy policy and https://www.hproclean.com/term... for Terms of Service.
Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing".
If you have any questions about the security at our web site, please send an e-mail to orders@hproclean.com.